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FAQ

Questions, answered.

Anything else? Write to support@kaps.fyi.

What is Kaps?

Kaps is a jewelry mystery box app for iPhone. Each Kapsule holds a curated set of real jewelry and accessories. You open one to reveal a single piece, then choose to have it shipped to you or sell it back.

Is the jewelry real?

Yes. Every piece you reveal is a real, physical item that we ship to your door. Some pieces may be pre-owned.

Can I see what's inside a Kapsule before I open it?

Yes. Every Kapsule shows each piece inside, its value range, and the pull odds for every rarity before you buy.

What if I don't want the piece I revealed?

Sell it back to Kaps for its fair market value, credited to your balance, or keep it in your bag for up to seven days while you decide.

How does shipping work?

Choose Ship to Me, confirm your address, and your piece is on its way. Shipping is generally free; any extra charge on a particular item is shown before you confirm.

Who can use Kaps?

Kaps is for adults 18 and over with a United States address.

Is Kaps on Android?

Not yet. Kaps is available for iPhone on the App Store.